TOP TIER HVAC SOLUTIONS LLC.
Customer Support FAQ
Frequently asked questions
We offer heating and cooling installation, repair, and maintenance services for residential and commercial properties in Trinity and surrounding communities.
1. What HVAC services do you provide?
Most systems should be serviced twice a year. Regular maintenance helps prevent breakdowns and keeps your unit running efficiently.
2. How often should I service my HVAC system?
3. Are you a Veteran Owned business?
Yes. Our veteran experience shaped how we run this business. Straight answers, reliable service, and treating your home with the same respect we’d give our own.
If your system is over 12 years old, requires frequent repairs, or struggles to maintain temperature, a replacement may be more cost effective long term.
4. How do I know if I need a repair or a full replacement?
Absolutely. Our technicians are trained, certified, and insured to ensure professional service and customer peace of mind.
5. Are your technicians certified and insured?
We service all major HVAC brands and can recommend trusted manufacturers when replacement units are needed.
6. What brands do you service?
Yes. Modern units are designed for improved energy efficiency, which can lead to noticeable monthly savings.
7. Can a new HVAC system lower my energy bill?
We offer clear, written estimates before any work begins so you can make informed decisions with confidence.
8. Do you provide estimates?
We proudly serve Trinity, Archdale, High Point, Thomasville, and surrounding communities in the Piedmont Triad.
9. What areas do you serve?
Yes. Our maintenance plans help extend system life and reduce unexpected repair costs.